Trigger
Olympic Dairy

Faq

1. I WANT TO BUY ONE OF YOUR PRODUCTS, BUT MY GROCERY STORE DOES NOT HAVE IT IN STOCK. WHAT CAN I DO?

If the store already carries Agropur products, you may ask the manager of the dairy section to order the product you are looking for. If the product is still not on the shelves, contact us and we will gladly help you locate the product in your area.

2. ARE THERE ANY ANTIBIOTICS OR GROWTH HORMONES IN THE MILK USED TO PRODUCE YOUR PRODUCTS?

No! In Canada, the use of growth hormones is prohibited for dairy cows and antibiotic use must comply with Canadian law. In addition, milk is tested at the plant for antibiotics. If antibiotics were found in the milk, the milk would be discarded.

3. WHAT DOES THE “DAIRY FARMERS OF CANADA” LOGO THAT APPEARS ON YOUR PACKAGES MEAN?

Agropur uses only 100% Canadian milk in the production of its products. The symbol is a seal of origin that guarantees the dairy products you're buying are made entirely from 100% Canadian milk or milk ingredients.

4. DO ANY OF YOUR YOGURTS CONTAIN ANIMAL BY-PRODUCTS OR GELATIN?

The only animal by-products used in our products are milk, cream and milk powder and milk proteins. All of our yogurts are gelatin-free.

5. ARE OLYMPIC PRODUCTS KOSHER CERTIFIED?

All Olympic dairy products are Kosher certified (COR) by the Kashruth Council of Canada

6. IS LACTOSE INTOLERANCE THE SAME THING AS A DAIRY ALLERGY?

No. Lactose intolerance is caused by a decrease in the body’s production of lactase. Lactase is an enzyme that helps digest lactose, the natural sugar found in milk. The most common symptoms are swelling, cramps and diarrhea. On the other hand, a dairy allergy is an immunological reaction to casein, the protein found in milk.

7. IF I AM LACTOSE INTOLERANT, CAN I STILL EAT YOGURT?

Yes! Our sister brand, iögo, makes delicious varieties of lactose free yogurt. For more information on these products, click here: https://www.iogo.ca/en/products/.

8. ARE YOUR PRODUCT GLUTEN-FREE?

Although our facilities are not certified as gluten free, our products do not contain any ingredients derived from gluten. Products that do contain gluten are labeled accordingly.

9. DO YOU USE POTASSIUM SORBATE, ASPARTAME OR PRESERVATIVES IN YOUR YOGURT?

No, we don’t use any of these ingredients in our yogurts. Our yogurts are made from 100% natural ingredients.

10. WHAT IS THE LIQUID SOMETIMES FOUND ON THE SURFACE OF YOGURT?

This liquid is called lactoserum. It contains several nutritious elements such as vitamins, calcium and other minerals. It may happen that lactoserum appears on the surface of a yogurt because of a natural separation process. A quick stir will incorporate it into the yogurt as well as its health benefits.

11. ARE THE ORGANIC YOGURTS CERTIFIED ORGANIC?

Yes, all our organic products are certified by FVOPA (Fraser Valley Organic Producers Association), an organization under the authority of the COABC (Certified Organic Association of BC). The organic certified logo also attests to this certification.

12. IS PASTEURIZATION AND HOMOGENIZATION CARRIED OUT FOR ALL OLYMPIC PRODUCTS?

Yes, all our products are both pasteurized and homogenized; active cultures are added afterwards to ensure that they remain live throughout the lifecycle of the product.

13. WHAT IS THE DIFFERENCE BETWEEN A BALKAN YOGURT AND A GREEK YOGURT?

Balkan yogurt is a firm yogurt that is set directly in its original container. Many of our Organic Balkan-style yogurts are also probiotic. Traditional Greek-style yogurt involves straining yogurt to increase its firmness. Greek-style yogurt has more protein when compared to Balkan-style yogurt.

14. AT WHAT POINT DURING PRODUCTION ARE THE LIVE CULTURES ADDED TO THE YOGURT?

Several strains are used in the production of our yogurts. They are added after the pasteurization and homogenization processes to ensure that they remain active throughout the lifecycle of the product.

15. WHAT IS THE DIFFERENCE BETWEEN ACTIVE BACTERIAL CULTURES AND PROBIOTIC ACTIVE CULTURES?

Active bacterial cultures and probiotic cultures are two different ingredients. Active bacterial cultures are part of yogurt fabrication. Bacterial cultures will digest the milk and cream and result in a creamy yogurt. Probiotic cultures have a positive effect on the digestive system and are always listed in the ingredients lists of our products.

16. WHY ARE PROBIOTICS GOOD FOR YOU?

Probiotics are live microorganisms that have a positive effect on gut health when consumed. They are best described as live healthy bacteria that aid digestion.

17. HOW MUCH ACTIVE PROBIOTIC CULTURE DOES ORGANIC AND NATURAL OLYMPIC YOGURT CONTAIN?

We use a unique blend of probiotic cultures in our yogurts. Each 100 g portion contains more than 1 billion active probiotic bacteria. Our yogurt contains many bacterial cultures including the probiotics Lactobacillus Acidophilus, bifidus and casei. * This does not apply to our organic yogurts containing 6.5% m.f in the 325 g size and our 8X100g organic kids yogurt line.

18. HOW CAN I ENSURE MY YOGURT REMAINS FRESH TASTING?

The most important factor in retaining the quality of the yogurt is temperature control. Yogurt, like all dairy products, should be stored at a temperature between 1°C and 4°C. Place yogurt in the refrigerator quickly as even short periods of time at room temperature can cause off flavors and spoilage before the ‘‘best before’’ date. Moreover, as yogurt is sensitive to odors, store it away from strong smelling food.

19. WHY IS A “BEST BEFORE” DATE INDICATED ON PRODUCT CONTAINERS?

Yogurt is a perishable item. Therefore, this date is required to advise consumers of the products’ shelf life. The date indicates the end of the period during which the product retains its full flavor and nutritional value when kept at a temperature between 1°C and 4°C. It is not recommended to consume dairy products after their expiry date.

20. CAN YOGURT BE FROZEN?

Freezing does not affect the nutritional value of yogurt, but the texture will be greatly affected. Thus, we do not recommend that you freeze yogurt.

21. IS IT NORMAL THAT THE 1.75KG TUBS DO NOT HAVE AN INNER SEAL LIKE THE 650G ONES?

Yes, the 1,75 kg packaging does not have a plastic seal under the lid but has security loops that acts as tamper evident tabs. When the container is open for the first time, the security loops located on each corner cracks open showing the container has not been tampered with or previously opened.

22. ARE OLYMPIC YOGURT CONTAINERS RECYCLABLE?

Yes, Olympic yogurt containers are in fact recyclable and made of plastic number 5. However, our inner seals and 100 g foils are not recyclable. We are constantly working on earth-friendly solutions that evolve with consumer needs.

23. IS THE MILK USED IN OLYMPIC YOGURT FROM GRASS-FED COWS?

Only cows that produce our organic milk used for our organic yogurts are grass-fed. For the rest of our products, forages are the main part of the diet of dairy cattle. Depending on the region, the climate, the animal’s life stage and other factors, different forages are offered in different proportions to dairy cattle: alfalfa, clover, timothy, corn, soybeans, etc.

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